FAQs

SHIPPING

How long does shipping take?
Orders typically ship within 1-3 business days. Delivery times vary based on your location and the shipping method selected.

Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times depend on the destination.

What if my package is lost or delayed?
While we do our best to ensure timely delivery, delays can occur due to carrier issues. If your package is lost, please contact us for assistance.

RETURNS & EXCHANGES

What is your return policy?
We accept returns within 30 days of delivery for unused and unworn items. Customers are responsible for return shipping costs.

How do I initiate a return or exchange?
Visit our Returns page and follow the instructions. Once received, we’ll process your request within 5 business days.

What if my item is defective or incorrect?
If you receive a defective or wrong item, contact us immediately, and we’ll arrange a replacement or refund.

ORDERS

Can I modify or cancel my order?
We process orders quickly, so changes or cancellations may not be possible once placed. Contact us ASAP if you need assistance.

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

Do you offer gift cards?
Yes! Gift cards are available and can be redeemed at checkout.

PRODUCTS

How do I care for my clothing?
Care instructions are listed on each product page. Follow them to maintain quality and longevity.

Are your products ethically made?
We prioritize ethical sourcing and production to ensure high-quality, responsibly made items.

What sizes do you offer?
Our size charts are available on each product page to help you find the perfect fit.

OTHER

Do you have a loyalty program?
Yes! Join our loyalty program to earn rewards on purchases.

How can I stay updated on new releases?
Subscribe to our newsletter for the latest updates and exclusive offers.

Where can I find more help?
For additional questions, visit our Contact page, and we’ll get back to you soon.